Acorn HR offer both a retained and PAYG service options

Retained service

For businesses without a full-time HR department, or require additional HR support, Acorn HR offers a solution in the form of a retained service.

Whether you require assistance navigating your way through complex employee relations issues, or guidance on all aspects of the employee life cycle, the retained service is able to provide this through becoming your strategic business partner, offering expert HR direction to achieve your organisational goals and ultimately move your business forward.

The retained service is Acorn HR’s most popular service and undoubtedly generates the best results, as clients naturally have more time with our consultants and increased guidance to overcome any HR issues and to ultimately achieve the company’s HR aspirations.

PAYG Service

We understand that the world of HR can be a minefield, and quite often, businesses would like the flexibility of one-off advice, to discuss a query large or small.

This can be a simple review of employment contracts or more complex policy writing, advice on how to deal with employee relations to compiling Employment Tribunal files or restructuring projects.

Acorn HR Services are both friendly and approachable, and are more than happy to answer any queries you may have.

Our pay as you go service is extremely popular with new clients, and gives businesses an opportunity to experience our expert HR advice and build a relationship with the Acorn HR prior to adopting a retained service for their business.

Acorns retained service plans

Acorn Plan

A must for small businesses that are starting

to employ staff. You’ll get the basics needed to ensure you are legally compliant and taking

care of your employees.


  • From 2 hours Email and Telephone Support per month

  • HR Health check

  • Employment Law Updates

  • Contract of Employment

  • Standard Handbook

  • Statutory Policies

  • Statutory Template Letters and Documents

  • 1-2-1 Quarterly by Phone

Sapling Plan

A necessity for businesses in growth. You get all the support you need to be legally compliant, plus that all-important one-to-one time with an HR Director to advance your business.


  • Everything from Acorn Plan

  • From 4 hours Email and Telephone Support per month

  • Custom Handbook

  • Custom Policies

  • Bi-Monthly 1-2-1 by phone

  • Exit Interview Process Managed

  • Job Descriptions

  • Appraisals Process

Oak Plan

A necessary package for businesses that are keen to ensure that their people are at the heart of their business as they grow and want a true strategic business partner.  You get all the basics and you get extensive HR Support that is unrivalled and bespoke to your business.


  • Everything from Sapling Plan

  • From 8 hours Email and Telephone Support per month

  • Career Planning

  • Induction / Onboarding

  • Return to Work Process Managed

Acorn problem solver


If you have an immediate need for HR advice and an urgent problem to solve, it could be anything from:

•      An employee on long term sick and you are unsure what to do;

•      A difficult decision about letting an employee go;

•      An employee has lodged a grievance against you which has left you  confused and not sure what to do next.

If you do not think any of our packages are suitable at this time but just want help and assistance straight away with any HR issue then the Acorn problem solver is for you.

Tailored documents to suit your business


You can supply us with an overview of your business and key areas to include, with your general terms and conditions and we will produce bespoke documents for you.  For more information and discuss budgets please contact us